Support for Carers

Support for people with caring responsibilities

Great Western Hospital works in close partnership with Swindon Carers Centre to ensure that hospital services are developed to support Carers in their caring responsibility.

A Carer is a family member, friend or neighbour who looks after someone who due to age, physical or mental illness, addiction or disability cannot manage on their own.

Swindon Carers Centre
This Trust appreciates that families, friends and neighbours have an important role in meeting the care needs of many patients, both before admission to hospital and following discharge. This also includes children and young people with caring responsibilities.

We want to promote the health and independence of Carers, by involving them during the patient’s stay in hospital, and in planning his or her discharge home.

If you are a Carer and have to come into hospital it is important that you make hospital staff aware of your caring responsibilities so that you can get support while you are in hospital and once you are discharged home.

Sources of information

Information for Carers is available on notice boards and leaflet racks on most wards and in outpatient areas. Please ask a member of staff if you cannot find this information.

You may want to contact Swindon Carers Centre on 01793 531133, or pick up a copy of their leaflet and complete the FREEPOST card. A copy of their leaflet can be downloaded here. If you are a child or young person with caring responsibilities you can download a copy of Swindon Carers Centre’s leaflet for Young Carers.

Swindon Carers Centre, The Princess Royal Trust for Carers, is based in Wood Street, Old Town, Swindon. Swindon Carers Centre is a charity that exists to make a positive difference to the lives of all people in Swindon who have caring responsibilities for a family member, friend or neighbour who due to age, physical or mental illness, addiction or disability cannot manage on their own.

Swindon Carers Centre can help if you want to:

  • Find information to support carers
  • Know your rights
  • Meet other carers
  • Get advice about benefits
  • Find out about having a break
  • Campaign for better services
  • Talk to a carer support worker
  • Get support for young carers
  • Help other carers
  • Gain access to services
  • Go on a training course / social activity with other carers
  • Register for a contact card in case of an emergency

More information is available from the Swindon Carers Centre website:
For a copy of Swindon Carers Centre's Newsletter, please click here.

As a Carer you are entitled to a Carers Assessment. A wide range of information, including how to access a Carers Assessment, and a leaflets request page, is available for Carers on the Swindon Borough Council website:
Swindon Borough Council Carers information

There is further information for Carers on the Directgov website. This includes information about support services; money matters; carers’ rights; caring for someone while working; and looking after yourself while you are caring.
Directgov website

The Patient Advice and Liaison Service (PALS) provides confidential advice and support to patients, relatives and carers, helping you to sort out any concerns you may have about the care we provide, guiding you through the different services available from the NHS. More information is available on the PALS section of this website.

For further information about carers rights download a copy of this useful booklet produced by Carers UK: Looking after someone: a guide to carers’ rights and benefits 2010.


If you live outside Swindon please contact your local Carers Centre:


The Princess Royal Trust Kennet Carers Centre

The Old School House
23 High Street
Pewsey SN9 5AF
Tel: 01672 564 265
Email: office@kennetcarers.org.uk

The Princess Royal Trust Carers Support North Wilts
41 New Road
Chippenham SN15 1HL
Tel: 01249 444 110
Email: office@carersnw.co.uk

The Princess Royal Trust Carers Service in West Berkshire
Arcade House, The Arcade
Bartholomew Street
Newbury RG14 5AD
Tel: 01635 49109
Carers Line: 0118 950 5177
Email: helpline@prtberks.plus.com

Carers Support West Wilts
Independent Living Centre
St George's Road
Semington
Trowbridge BA14 6JQ
Tel: 01380 871 690
Email: admin@csww.co.uk
Website: www.csww.co.uk

Wiltshire Young Carers
Youth Action Wiltshire
Wyndhams
St Josephs Place
Devizes SN10 1DD
Tel: 01380 729813
Email: enquiries@youthactionwiltshire.org

Carers Gloucestershire
2nd Floor Messenger House
35 St Michaels Square
Gloucester GL1 1HX
Tel: 01452 386 283
Email: mail@gloscarers.org.uk

South and Vale Carers Centre
5 Lydalls Road
Didcot
Oxon OX11 7HX
Tel: 01235 510212
Email: carers@svcarers.org.uk

> Back to top